Five Things Friday: just five things I’m thinking about or things that made my week, or things that I otherwise feel like sharing.
On Tuesday, I got to work and then at 8:30 am the whole network/Internet went out. It stayed out for almost the entire day (we were eventually sent home to telework). It makes you realize how much – no really, how freakin’ much! – we rely on the Internet to get anything done these days.
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I am probably one of the few people that still pay for a cable subscription (don’t @ me) and, what do you know, the ‘promotional offer’ expired and they’re raising the price. Again. You’d think that they have deals for long term customers, but nope, only for new customers. Screw the loyal ones. I spent some time on the phone with a customer service rep, but I didn’t really get anywhere, and I think I am finally ready to look into other options. Does anyone have Sling or Hulu TV? How do you like it?
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Want to hear about some more stellar customer service? I am a big fan of Perfect Bars*, but I had bought a couple of bars recently that were not up to par. I wasn’t sure if they had changed the recipe or something, so I reached out to the company to inquire. I had a very pleasant correspondence with Morgan, who assured me that they didn’t change anything about the bars and that consistent quality was their top priority. If I wasn’t 100% satisfied, I should send them the ‘batch number’ of the particular bars and they’d send me some coupons to make up for the unsatisfactory experience. I received five (!) coupons for free bars in the mail a few days later.
Moral of the story: you just have to speak up, guys! It doesn’t have to be a nasty complaint, just a “hey, I wanted to let you know about this experience so you can improve in the future” message. Kindness goes a long way (both ways!).
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Just as I hit the 3-year-mark with my iPhone 7, which I am still very happy with, tbh, my battery is slowly starting to go. Like clockwork. Has anyone replaced their battery (as in, is it worth it?) or always opted for a new phone at this point?
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We tried this 4-item Trader Joe’s dinner hack this week: Mushroom Alfredo Cauliflower Gnocchi. Well, Trader Joe’s was out of the Mushroom Medley Alfredo Sauce this time, so I tried it with the seasonal Autumnal Harvest Alfredo* instead.
I am doing NaBloPoMo this month. 30 blog posts in 30 days. Come join me. #nablopomo2019
* #notanad, This is not a sponsored post. I have not been compensated by the brand or anyone else for linking the websites.